latest games from X Box and Playstation 2. Our reception area was designed with our patients in mind. We offer a courtesy phone, complimentary coffee, tea, and water. We want your experience at Hidden Valley Orthodontics to be comfortable for both patients and their parents and families.

At your first visit, Brooke our Treatment Coordinator, will obtain a full set of digital images in our records room (as well as a panoramic xray, if indicated), which will allow the doctor to provide each of our patients with a complete and accurate initial diagnosis. As you continue on the office tour, you will see that our treatment area has an open concept. This allows for efficient treatment in a non-threatening environment. It is very comforting to young patients to see other children their own age enjoying their experience in our office right in the next chair. We do offer a semi-private area for those who wish to be treated there.

The doctors and the team at Hidden Valley Orthodontics spend lots of time explaining treatment and giving instructions. Our treatment area is supported by our state-of-the-art sterilization area. We never recycle products, we use disposable items whenever available, and follow strict sterilization guidelines for the safety of our patients. We sincerely hope you enjoy your visits with us!

Normal Office Hours

Our Appointment Policy

7:00 a.m. - 9:00 a.m. Prime Time
9:00 a.m. - 2:00 p.m. Non-Prime Time
2:00 p.m. - 5:30 p.m. Prime Time

Why Prime Time? Ninety percent (90%) of our patients either work or attend school, and prefer not to miss work or school for their orthodontic visits. For this reason we reserve hours before and after work and school (shown above as PRIME TIME) to accommodate as many patients as possible. Scheduling Appointments Appointments during PRIME TIME are shorter, for appliance checks and progress check-ups. Longer appointments for placing and removing braces, archwires, repairs and emergencies are scheduled during work or school hours (NON-PRIME TIME). If you have questions regarding treatment or want to come in at a quieter time, we suggest an appointment between 9:00 a.m. and 2:00 p.m. If the patient is a student, these appointments can be arranged during study period, lunchtime, and recess.

If You Are Late For An Appointment

Sometimes our patients are late due to traffic, etc. While we are sympathetic, we cannot, in fairness to other patients, "jam" late patients into the schedule. If you are late, you are always welcome to wait for an opening in the schedule. Sometimes there may not be an opening until the end of the day, and it may be easier to reschedule your appointment.

Rescheduling Appointments

All missed appointments should be rescheduled as soon as possible after the original appointment. Please do not wait several weeks for another "attractive" PRIME TIME appointment. During treatment, we are moving teeth as rapidly as safely possible and it is very important that we monitor progress regularly. Our afternoon PRIME TIME appointments are booked five to six weeks in advance, so missed or late appointments usually have to be rescheduled during work or school hours. Since this is not a popular option, please make every effort to keep your original appointment. Our appointment policy was developed in an effort to give everyone the very best service we can. If it seems at times that we are inflexible with our schedule, please remember that we are trying very hard to stay on time and be fair to everyone. We are always available for questions or comments, and greatly appreciate your feedback.