Business Manager / Public Relations
Donna brings years of experience in public relations, marketing, managing and event planning to Hidden Valley Orthodontics. She is passionate about our local community and volunteers to make a difference!
After San Pasqual High School’s 20 year class reunion, she reunited with her high school sweetheart, Rich. They have 3 daughters between them, all have graduated from college and gainfully employed. Rich and Donna enjoy traveling, volunteering and all their special times with friends & family.
“I love being part of Dr. Fortney’s vision of giving back to our community!”
Terry draws upon her customer service skills and passion for creating the best experience in her job as Treatment Coordinator. She loves building relationships with patients and their families. Terry is the proud mom of 3 children, who she raised here in Escondido and loves being Mimi to her beautiful granddaughter. She enjoys road cycling, mountain biking, hiking and skiing with her husband of 34 years.
“It s invigorating to work in an environment led by an amazing orthodontist whose ethics and excellent care is at the center of her practice.”
Diana is one of the newest members of our team. She has been working with children for the past 18 years and brings a ton of experience to HVO. Diana is the person your children will be meeting while they await their rite of passage to a beautiful smile.
She manages our Beach Club for our youngsters that are not quite ready for braces just yet. She meets with them, tracks their progress and helps them stay on top of their personal treatment needs. Diana is married with 3 grown children and 3 beautiful grand-children that she adores.
“I’m so blessed to be a part of The Hidden Valley Family and honored to have the opportunity to work with Dr Fortney. I enjoy assisting with the young ones that are in our Beach Club awaiting for their time to transform their smiles.”
Concierge / Marketing
Susie brings her strong background in customer service and creative marketing ideas to her position. She truly enjoys greeting and conversing with our fabulous patients She is a native to the Escondido area and resides in Valley Center with her high-school sweetheart and daughter. Her passion is doing fixer-upper projects, gardening and going to flea markets and wineries.
“I love working in an orthodontic office where the atmosphere is exciting everyday and the patients have just as much fun as we do.”
Landa has been in the dental field for more than 10 years and joined the HVO team in 2013. She speaks Spanish fluently and is a great asset to our team. Landa may be one of the first friendly voices you hear when you call HVO! She was born and raised in Escondido and is a proud mother of two active young boys. She enjoys spending time with her family, going to the beach and hiking around the hills of Escondido!
“Being part of Hidden Valley Orthodontics is like having sisters you get to work and play with daily. I love the energy here and helping patients have a wonderful experience and a beautiful smile makes for a great day.”
Cindy is an RDA, CDA who has been in the Dental Field since 1996, where she got her first job with her childhood orthodontist. Cindy was born and raised in Traverse City, MI where she met her husband Scott who was stationed there and serving part of his 28 year career with the US Coast Guard. Since Scott was born and raise in Escondido, they returned here after he retired. Together they have 4 grown children and two beautiful granddaughters. Cindy is a foodie; she also loves spending her time traveling home to see family in the Midwest.
“I enjoy being part of the BEST Orthodontic TEAM. The experience we provide to our patients is exceptional.”
Registered Dental Assistant / Records Technician
I’ve been in the dental field for over 5 years. I love being one of the first people you meet when you first come into our office. My goal is to make our patient’s feel comfortable during their appointments, allowing them to have as much fun as we do. When not having fun at HVO, I love to be out and about with my little girl, husband and extended family!
“I am proud to work with an amazing orthodontic team every day.”
Linda has more than 35 plus years of orthodontic experience and joined the Hidden Valley Orthodontic team in 2002 as Scheduling Coordinator. She is now the Financial and Insurance Coordinator and is enjoy making it happen for our families! Linda enjoys building relationships with the families at Hidden Valley and would love for you to visit her in her office!
She’s happily married to Ron, her high school sweetheart, and they have 3 grown daughters and an adorable grandson, Noah and three precious granddaughters Evelyn, Lillian and Vera June. She’s a wine aficionado, movie lover, and trivia buff!
“I appreciate Dr. Fortney’s philosophy of treating our patients’ individual needs with the latest 3D technology.”
Back Office Manager
Michelle has been in dentistry for over 20 years and came to HVO as an intern. Immediately she knew this was the place she wanted to work! She’s a Registered Dental Assistant and has been a part of the HVO team since 1996.
She loves the fun and positive environment but her favorite part of the day is getting to know the patients. Michelle lives in Oceanside with her wonderful husband Chris and two handsome sons Matthew and Isaac. Her favorite things to do are spending time with her beautiful granddaughter Tori, being outdoors with family, and playing Call of Duty with her sons.
“I work for the Best Orthodontist in Escondido. I am always excited to see our patients’ happy faces when they finish their treatment.”
Registered Dental Assistant
Annie was introduced to orthodontics as a scheduling coordinator in 2006. Intrigued by the clinical components, she soon began her journey to become a Registered Dental Assistant and loves it! The transformations that patients go through emotionally, personally and ending with a beautiful smile is what makes every day amazing. She has a gift for making our patients comfortable at their appointments; particularly Spanish speaking families and special needs patients.
“I love sharing my day with our patients at HVO. Of course the fun and engaging atmosphere is a huge perk to everyday life. I love what I do!”
Becky brings 35 plus years experience to Hidden Valley Orthodontics. The best part of her job is the many special relationships she has built throughout the years. Becky loves working with Dr. Fortney and helping her provide the best c are to each and every person. Some of her favorite outdoor activities include dirt bake riding, hiking, and taking Harley-Davidson for a ride with her husband. She two sons, one daughter and two beautiful granddaughters who she loves to spoil.
“I love the fun HVO office environment. I am so lucky to be working with the best Orthodontist; she treats every patient with exceptional care.”
Registered Dental Assistant
Thalia joined the hidden valley orthodontics team in 2014. She may be one of the first back office team members that you meet. Thalia handles all of our digital x-rays used in treatment planning and tracking your progress. Making your first visit fun, exciting and welcoming is her number one goal. She loves being a part of such an amazing and caring team. Family is her #1 priority!
“I love seeing the happiness and confidence in our patients after achieving that beautiful HVO smile.”
Registered Dental Assistant
Cassi is an RDA who started working in the dental field right out of high school. She is a local, born and raised in Fallbrook, and then moved to Escondido with her husband in 2015. The team and our patients love her energy level. Cassi always has a smile and just wants you to have fun. She loves riding motorcycles during the summer and spending time in the desert in the winter.
“I love the orthodontic field and am thrilled to see our patients excitement when they are finished with treatment, their smile is infectious.”
Lab Manager / Registered Dental Assistant
Jennifer has been with the HVO team since 2008. She is using her many years of dental experience by running our in-house lab. Technology is important at HVO! Using our three 3D scanners, 3Shape software and two 3D printers, Jen is keeping us on the forefront of orthodontic treatment – plus no gooey impressions! She is a lifelong resident of Escondido and enjoys spending tine with family and watching her daughter play softball.
“I love being able to use the latest 3D technology to create amazing HVO smiles.”
Lab and Sterilization Technician
Monica started with Hidden Valley Orthodontics in 2016 as a sterilization technician. She had a strong interest in what was happening with our in-house lab and has transitioned into assisting our lab with making our appliances and indirect bonding models. She loves the fact we use 3D technology to improve our patients experience. Monica is the mom of 3 beautiful girls and loves family time, especially going to the park and pool.
“I love that I am part of a team that uses the most advance technology to create beautiful smiles.”